Posting swaps

1. Email alert - We’ll email you to tell you that your swap has been won and how to send it to SwapitShop.  (You have 14 days to get your swap to us, but if we receive it within 5 days we’ll give you 15 bonus Swapits!)

2. Wrapping - Wrap your swap carefully so it doesn’t get damaged in the post.

3. Swap numbers & your member number - Write these on the front of the parcel.  You can check them by signing into your SwapitShop account.

4. Stamps - Check the 'How many stamps to use' guide below (or take your parcel to the Post Office to be weighed and measured).

5. Forwarding stamps - Every swap item needs to be sent to SwapitShop with an extra set of stamps that you stick on the back of the package, the same price as the ones used to post the package. We use these to send your package to the winning swapper. 

6. Multiple swaps - If you have lots of swaps to send in at the same time, put them in one big parcel but make sure you write MULTIPLE SWAPS on the front of the parcel, wrap up every swap in a separate envelope and stick the forwarding stamps and write the swap number on each one.

7. Post your swaps to:                          
SwapitShop Postroom
PO Box 29932
London SW6 7FE

If we haven't received your parcel? - If it has been longer than 7 days since you posted your swap, ask your local Post Office if there have been any problems.  Then email us at info@swapitshop.com with your nickname, swap number, swap title and date when you posted it.